Shipping Policy

Shipping policy information with delivery, tracking, and timelinesUnderstanding Our Shipping Policy

Shipping Policy

Thank you for shopping with Hookah Hub PK.

📦 Processing Time  
All orders are processed within 1–2 business days after advance payment confirmation.  

🚚 Delivery Time  
- Lahore: 1–3 business days  
- Other major cities in Pakistan: 3–5 business days  
- Remote areas: 5–7 business days  

💰 Shipping Charges  
- Standard Delivery: Rs. 300  
- Free Delivery on orders above Rs. 10,000  

🔄 Order Tracking  
Once your order is shipped, we will send you a tracking number via WhatsApp or Email.  

❗ Important Notes  
- We require advance payment to process all orders.  
- Customers are responsible for providing the correct delivery address and contact information.  
- If delivery is refused or address is incorrect, re-delivery charges may apply.  


Overview of Our Shipping Policy

Our Shipping Policy is designed to ensure that our customers receive their orders in a timely and secure manner. We understand that prompt delivery is essential for a positive shopping experience, and so we strive to ship all orders within 1-2 business days. However, please note that factors beyond our control, such as weather conditions or carrier delays, may occasionally affect delivery times. We aim to keep you informed and updated throughout the shipping process.

Shipping Options Available

We provide various shipping options to cater to your needs, offering Standard, Expedited, and Express services. Standard shipping is generally the most economical and takes 5-7 business days, whereas Expedited shipping arrives faster, typically in 3-5 business days. For those who need their orders urgently, our Express option guarantees delivery within 1-2 business days. Therefore, you can choose the shipping method that best fits your schedule.

Tracking Your Order

To enhance your shopping experience, we offer tracking information for all shipped orders. Once your order has been dispatched, you will receive an email with a tracking number, allowing you to monitor your shipment's progress in real time. This feature helps alleviate any concerns you may have regarding your order's status, providing peace of mind as you await your delivery.